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Reference

Limits, specs and what ReelUse doesn't do

Every limit and specification in one place.

What ReelUse doesn't do

What ReelUse doesn't do, so you know before you start.

Not availableWhat to do instead
Uploading a video file on the websitePaste a link, or use the Mac and Windows app, which works from the file on your computer.
Downloading all clips at onceDownload them one at a time from the run page.
Embed codesUse Share on a finished run to make a review link. Anyone with the link can watch its finished clips without signing in. Stop sharing turns the link off. See sharing a run.
Posting or scheduling to social platformsReelUse makes the clip and writes the caption. You post it.
Exporting the transcript, or subtitle filesCaptions are burned into the clip. There's no SRT or VTT download.
Any shape other than verticalEvery clip is 1080 by 1920. There's no square or landscape option.
A public APIThere isn't one. The API page has more.
Renaming clips, favorites, folders or tagsYou can archive runs. Clips have no other way to be organized.
A stock music libraryUpload your own tracks. See Branding.
Choosing your billing currency by handIt follows your location. If it's wrong for you, ask in the Support chat.
Downloading a PDF invoice on a naira planA receipt is emailed with each charge, and every payment is listed under Plan & billing, then Manage. On a dollar plan, Download receipts there gets the receipts. See Receipts and your card.
A Linux desktop appUse ReelUse in your browser.
The desktop app on an Intel MacThe Mac app needs Apple Silicon (M1 or later). Use ReelUse in your browser.

Videos ReelUse takes

Longest video6 hours, counting the whole video, before any trim
Shortest video5 minutes, counting the whole video
Length one video in your allowance covers60 minutes
Shortest trimmed section1 minute
Links acceptedYouTube watch, youtu.be, Shorts, live and embed addresses, public or unlisted
Links refusedPrivate, members-only, region-locked, and streams that haven't finished
Files accepted (desktop app)MP4, MOV, MKV, AVI, WebM, M4V

A video under 5 minutes is already about the length of one clip, so there's nothing in it to find.

ReelUse uses the video exactly as you give it. A dropped frame, a lower third, a countdown or a logo from the vision mixer stays in your clips, because it's in the video itself. Watch enough of the video to know it's clean before you add it. If your livestream dropped frames, clip the original file on your computer with the Mac and Windows app, and the picture comes out clean.

What a clip is

Size and shape1080 by 1920, vertical
FormatMP4, H.264 video, AAC audio
LengthShort: up to 60 seconds. Standard: up to 90 seconds. Long: up to 2 minutes. On a paid plan you choose for each video. On Free, clips are Short.
Languages28: Bulgarian, Catalan, Czech, Danish, Dutch (including Flemish), English, Estonian, Finnish, French, German (including Swiss German), Greek, Hungarian, Indonesian, Italian, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Ukrainian and Vietnamese
CaptionsBurned in, in your chosen style, or off when you choose None
LoudnessEvery clip is set to the same loudness, so a set doesn't jump in volume
FramingFollows the speaker, with camera cuts handled and movement smoothed

The number of clips from one video isn't fixed or padded. A rich 40-minute video gives more than a short one, and a run that finds nothing worth posting says so. On Free, a video makes up to 4 clips.

Brand asset limits

AssetFormatMaximum
LogoPNG, JPG, WebP2 MB
Overlay or framePNG, exactly 1080 by 1920. Leave the middle transparent, or it covers the video.4 MB
OutroMP4, MOV50 MB
Caption fontTTF, OTF5 MB
Music trackMP3, M4A, WAV15 MB each
Words we say200 entries, each a word or short phrase
Team seats on Pro10 people including the owner

How many you can keep

LibraryMost you can keep
Logos10
Outros10
Overlays and frames20
Music tracks20
Looks12

When a library is full, delete one you don't use to add another.

Support chat attachments

Up to 5 files with each message, 10 MB each. Images (PNG, JPG, GIF, WebP), PDFs and plain text files.

Storage

Clips of an account that has paid, on any plan or through a gift, are kept with no end date, including after the plan ends. On a Free account that has never paid, clips are kept for 30 days, and you get an email a week before any are removed. The run stays in your Library, so Run again can make a fresh set later. More in Runs and your library.